Want to know more? Check out the Q&A below.
How can I reach someone in the Consumer Relations department?
Please visit our Talk to Us page and use the form to send us a question or comment via email. You can also call us at 323-585-8923. Please leave us a message and we'll get back to you within 24 hours.
Our mailing address:
Van's Natural Foods
3285 East Vernon Avenue
Vernon, CA 90058
How can I request a product donation?
Please email a request to firstname.lastname@example.org for additional information on submitting a product donation request to Van’s.
Do you have any coupons available?
Yes, we typically have a $1 off any Van’s product coupon available on our Facebook page. Click here to ‘Like’ Van’s and print the coupon. You can also join our eClub. We will send you special offers, including coupons, the latest news about new Van’s products and other healthy living tips. Click here to sign up. Thank you for your interest in Van’s. Enjoy!
Where can I find Van's products?
You can find Van’s delicious products in most natural foods stores, grocery stores and super centers. Please use our store locator to find the stores near you that carry Van’s.
What is Van's take on GMOs?
Simply put, Van’s strongly supports the non-GMO movement. GMOs are an important issue and we work closely with the Non-GMO Project, which has the only uniform, industry-wide standard and verification program, to verify our non-GMO product status. We rely on this reputable and independent organization’s expertise and it is our policy to announce a Van’s product is non-GMO only after it is Non-GMO Project verified. Even if we believe a Van’s product is currently non-GMO, we will wait until it is Non-GMO Project verified before we make that promise to our customers.
We currently have eight products verified by the Non-GMO Project (listed below) and expect many more to be verified in the near future as a wide range of our products are currently in the approval process.
Which products are Non-GMO Project verified?
Eight Van’s products have been verified by the Non-GMO Project, including all our Organic waffles, our Ancient Grains Gluten Free waffles, our Cinnamon Heaven™ and Honey Nut Crunch cereals and our Cranberry Almond and Chocolate Chip snack bars. We have many additional products in the process of being verified (including our Gluten Free and 8 Whole Grain waffles) and will continue to share the good news as more and more Van’s products are verified in the near future.
We will continue to work with the Non-GMO Project as we strive to achieve third party verification of all Van’s products, just as we worked with Gluten Free Certification Organization (GFCO) over the past two years to certify all Van’s gluten free products and with Quality Assurance International (QAI) to certify all Van’s Organic products.
Is the canola oil in your waffles non-GMO?
Yes. All Van’s waffles are made with expeller pressed non-GMO canola oil that is verified by the Non-GMO Project.
What is the shelf life of Van's products?
Please refer to the Best By Date on the top of the box for Van’s cereals, crackers and bars and on the side of the box for Van’s waffles, pancakes and French toast sticks.
Which of Van's products are gluten free?
Van’s offers a wide variety of gluten free products including:
Gluten Free Waffles: Totally Natural, Blueberry, Apple Cinnamon, Buckwheat with Berries, Flax and Ancient Grains
Gluten Free Pancakes: Totally Natural
Gluten Free French Toast Sticks: Cinnamon
Gluten Free Cereals: Honey Nut Crunch and Cinnamon Heaven
Gluten Free Crackers: Say Cheese!, Multigrain, Lots of Everything, The Perfect 10, and Fire-Roasted Veggie
Gluten Free Snack Bars: Cranberry Almond, Chocolate Chip and Peanut Butter Chocolate Chip
Van’s is always adding new products, so please visit our product page for the most up to date information including product ingredient and nutrition statements.
Are Van's products certified gluten free?
Yes, all Van’s gluten free products are certified by the Gluten Free Certification Organization and carry the GFCO logo on the front of package to identify the certification. Visit the GFCO website at www.gfco.org for more info on their independent certification process.
Are your products produced in a gluten free facility?
Van’s gluten free products (waffles, pancakes, French toast sticks, cereals, crackers and bars) are not produced in gluten free facilities, however, all Van’s gluten free products are certified by the Gluten Free Certification Organization and carry the GFCO logo on the front of package to identify the certification. Visit the GFCO website at www.gfco.org for more info on their independent certification process.
In addition, Van’s and Van’s manufacturing partners follow good manufacturing practices and cross-contamination prevention practices. These practices include:
- Test incoming ingredients to ensure they meet our standards
- Thorough sanitation of equipment used in the production of our gluten free products
- Strict segregation of ingredients used in our gluten free products
- Production in an allergen controlled area within our production facility
- Regular testing for the presence of gluten in our gluten free products
Do you use gluten free oats?
Yes, we only use gluten free oats in our gluten free products. Each product is certified by the GFCO so you can be assured that these are safe (and yummy) to eat. Check for the GFCO logo on the front of the package and visit the GFCO website at www.gfco.org for more info on their independent certification process.
Are your products produced in a facility that contains peanuts or tree nuts?
Van’s waffles, pancakes, French toast sticks and crackers are produced in facilities that do process peanuts or tree nuts. Van’s cereals are produced in a facility that handles tree nuts, but does not process peanuts. Van’s snack bars are produced in a facility that processes both peanuts and tree nuts. Van’s practices good manufacturing processes in order to prevent cross-contamination of allergens. You are welcome to email us at email@example.com if you have additional questions.
Which nut is in the Honey Nut Crunch Cereal?
Our new Honey Nut Crunch cereal does not contain actual nuts. However, honey along with natural nut flavors used in our cereal inspired its unique flavor and name. We hope you enjoy our nutrient-rich gluten free cereal that’s loaded with whole grains, fiber great taste and crunch!
What are "natural flavors"?
Here at Van’s, we believe in using better-for-you, simple ingredients and we do not use artificial flavors, colors or preservatives in any of our products. Like many natural foods companies, we do use natural flavors in some of our products.
Natural flavors are made from ingredients that are found in nature such as milk, fruits, juice, vegetables, spices, and grains that are roasted, heated, or subjected to other common food processing that will enhance the development of the desired flavor. We source our natural flavors from companies that comply with the requirements established by U.S. Food and Drug Administration (FDA), including the requirement to provide a certification that the products may appropriately be labeled as "natural flavors”.
Does Van's use artificial flavors or colors?
Absolutely not! Our products contain no synthetic preservatives, artificial flavors or artificial colors. All our ingredients are clearly marked on our labels.
Are any of Van's products vegan?
Currently, several of Van’s frozen products are free of meat, fish, seafood, eggs, dairy and honey. These products are: Gluten Free Totally Natural waffles, Gluten Free Blueberry waffles, Gluten Free Apple Cinnamon waffles, Gluten Free Buckwheat waffles, Gluten Free Flax waffles, Gluten Free Ancient Grains Original waffles, Organics Totally Natural waffles, Organics Blueberry waffles, Organics Flax waffles, Gluten Free Totally Natural pancakes and Gluten Free Cinnamon French toast sticks.
In addition, several of our new grocery items are also free of meat, fish, seafood, eggs, dairy and honey. These products are: Multigrain Crackers, Lots of Everything! Crackers, Cranberry Almond Snack Bars and Cinnamon Heaven Cereal.
Please visit our product page for the most up-to-date and complete information on nutrition, ingredients and allergens for all our products.